Brevo vs Omnisend: Head-to-Head Comparison

Brevo and Omnisend are both freemium email marketing platforms with SMS capabilities, but they cater to different business needs. Brevo emphasizes comprehensive CRM and multi-channel marketing, while Omnisend specializes in e-commerce automation. Understanding their strengths will help you choose the right tool for your marketing strategy.

Quick Verdict

Overall winner
Brevo
Better pricing
Omnisend
More features
Brevo
For beginners
Omnisend
E-commerce
Omnisend

Feature Comparison

Feature Brevo Omnisend
๐Ÿ’ฐ Pricing
Free Planโœ“โœ“
Starting Price$25/mo$16/mo
Free Trialโœ—โœ“
โš™๏ธ Features
Email Automationโœ—โœ“
Visual Workflow Builderโœ—โœ“
Landing Pagesโœ—โœ—
Built-in CRMโœ“โœ—
SMS Marketingโœ“โœ“
A/B Testingโœ—โœ—
E-commerce Integrationโœ—โœ“
Transactional Emailโœ“โœ—
Remove Brandingโœ—โœ—
๐Ÿค– AI Features
AI Subject Linesโœ—โœ—
AI Send-Time Optimisationโœ—โœ—
๐Ÿ›Ž Support
Email Supportโœ—โœ“
Live Chatโœ“โœ“
Phone Supportโœ—โœ—
Brevo
โ˜…โ˜…โ˜…โ˜…โ˜† 4.5/5
Omnisend
โ˜…โ˜…โ˜…โ˜…โ˜† 4.5/5
Our verdict

Brevo is best for transactional email and multi-channel marketing.

Try Brevo Free โ†’
Our verdict

Omnisend is best for e-commerce brands wanting email and SMS marketing together.

Try Omnisend Free โ†’

Which Should You Choose?

Choose Brevo ifโ€ฆ

  • You need a comprehensive CRM with transactional email capabilities alongside marketing campaigns
  • You want to reach customers across multiple channels including WhatsApp and live chat
  • You need to handle large contact lists (100,000+) on the free tier without upgrading immediately
Try Brevo โ†’

Choose Omnisend ifโ€ฆ

  • You're an e-commerce brand focused on email and SMS marketing automation
  • You want lower pricing on paid plans and specialized features like product picker and pre-built workflows
  • You need push notification support alongside email and SMS for omnichannel e-commerce campaigns
Try Omnisend โ†’

Frequently Asked Questions

Is Brevo better than Omnisend?

It depends on your needs. Brevo is better for businesses requiring comprehensive CRM functionality, transactional email, and multi-channel communication including WhatsApp. Omnisend is better for e-commerce brands specifically looking for streamlined email and SMS automation with pre-built workflows and lower entry pricing.

Which is cheaper, Brevo or Omnisend?

Omnisend starts at $16/month versus Brevo's $25/month, making it cheaper at entry-level pricing. However, Brevo's free tier accommodates 100,000 contacts compared to Omnisend's 250, making Brevo more cost-effective for businesses staying on the free plan longer.

Can I switch from Omnisend to Brevo?

Yes, both platforms support data exports and standard email list formats. Most email marketing platforms allow CSV imports, so migrating your contacts and basic campaign data is straightforward. However, you may lose some automation workflows and custom configurations during the transition, so plan the migration carefully.