HubSpot vs Privy: Side-by-Side Comparison (2025)

Choosing between HubSpot and Privy comes down to your specific use case. HubSpot is built for businesses that want email and CRM in one platform, while Privy targets Shopify stores wanting email, SMS, and popups in one tool.

Quick Verdict

Overall winner
Privy
Better pricing
HubSpot
More features
HubSpot
For beginners
HubSpot
E-commerce
HubSpot

Feature Comparison

Feature HubSpot Privy
๐Ÿ’ฐ Pricing
Free Planโœ“โœ“
Starting Price$15/mo$30/mo
Free Trialโœ“โœ“
โš™๏ธ Features
Email Automationโœ“โœ“
Visual Workflow Builderโœ“โœ—
Landing Pagesโœ“โœ—
Built-in CRMโœ“โœ—
SMS Marketingโœ—โœ“
A/B Testingโœ“โœ—
E-commerce Integrationโœ—โœ“
Transactional Emailโœ—โœ—
Remove Brandingโœ—โœ—
๐Ÿค– AI Features
AI Subject Linesโœ—โœ—
AI Send-Time Optimisationโœ—โœ—
๐Ÿ›Ž Support
Email Supportโœ“โœ“
Live Chatโœ“โœ“
Phone Supportโœ“โœ—
HubSpot
โ˜…โ˜…โ˜…โ˜…โ˜† 4.4/5
Privy
โ˜…โ˜…โ˜…โ˜…โ˜† 4.6/5
Our verdict

HubSpot is best for businesses that want email and CRM in one platform.

Try HubSpot Free โ†’
Our verdict

Privy is best for Shopify stores wanting email, SMS, and popups in one tool.

Try Privy Free โ†’

Which Should You Choose?

Choose HubSpot ifโ€ฆ

  • You are primarily focused on businesses that want email and CRM in one platform
  • You value drag-drop editor
  • You prefer freemium pricing
Try HubSpot โ†’

Choose Privy ifโ€ฆ

  • You are primarily focused on Shopify stores wanting email, SMS, and popups in one tool
  • You value popups
  • You prefer freemium pricing
Try Privy โ†’

Frequently Asked Questions

Is HubSpot better than Privy?

It depends on your use case. HubSpot wins for businesses that want email and CRM in one platform, while Privy is stronger for Shopify stores wanting email, SMS, and popups in one tool.

Which is cheaper, HubSpot or Privy?

HubSpot starts at a lower price point. Pricing scales with subscriber count so total cost depends on your list size.

Can I switch from Privy to HubSpot?

Yes, switching is possible. Most platforms support CSV import/export. Plan time to recreate automations and templates.