Mailchimp vs Privy: Side-by-Side Comparison (2025)

Choosing between Mailchimp and Privy comes down to your specific use case. Mailchimp is built for beginners and small businesses, while Privy targets Shopify stores wanting email, SMS, and popups in one tool.

Quick Verdict

Overall winner
Privy
Better pricing
Mailchimp
More features
Mailchimp
For beginners
Mailchimp
E-commerce
Mailchimp

Feature Comparison

Feature Mailchimp Privy
๐Ÿ’ฐ Pricing
Free Planโœ“โœ“
Starting Price$13/mo$30/mo
Free Trialโœ“โœ“
โš™๏ธ Features
Email Automationโœ“โœ“
Visual Workflow Builderโœ—โœ—
Landing Pagesโœ“โœ—
Built-in CRMโœ—โœ—
SMS Marketingโœ—โœ“
A/B Testingโœ“โœ—
E-commerce Integrationโœ—โœ“
Transactional Emailโœ—โœ—
Remove Brandingโœ—โœ—
๐Ÿค– AI Features
AI Subject Linesโœ—โœ—
AI Send-Time Optimisationโœ—โœ—
๐Ÿ›Ž Support
Email Supportโœ“โœ“
Live Chatโœ—โœ“
Phone Supportโœ—โœ—
Mailchimp
โ˜…โ˜…โ˜…โ˜…โ˜† 4.3/5
Privy
โ˜…โ˜…โ˜…โ˜…โ˜† 4.6/5
Our verdict

Mailchimp is best for beginners and small businesses.

Try Mailchimp Free โ†’
Our verdict

Privy is best for Shopify stores wanting email, SMS, and popups in one tool.

Try Privy Free โ†’

Which Should You Choose?

Choose Mailchimp ifโ€ฆ

  • You are primarily focused on beginners and small businesses
  • You value drag-drop editor
  • You prefer freemium pricing
Try Mailchimp โ†’

Choose Privy ifโ€ฆ

  • You are primarily focused on Shopify stores wanting email, SMS, and popups in one tool
  • You value popups
  • You prefer freemium pricing
Try Privy โ†’

Frequently Asked Questions

Is Mailchimp better than Privy?

It depends on your use case. Mailchimp wins for beginners and small businesses, while Privy is stronger for Shopify stores wanting email, SMS, and popups in one tool.

Which is cheaper, Mailchimp or Privy?

Mailchimp starts at a lower price point. Pricing scales with subscriber count so total cost depends on your list size.

Can I switch from Privy to Mailchimp?

Yes, switching is possible. Most platforms support CSV import/export. Plan time to recreate automations and templates.