Loops vs Privy: Side-by-Side Comparison (2025)

Choosing between Loops and Privy comes down to your specific use case. Loops is built for SaaS companies sending product and lifecycle emails, while Privy targets Shopify stores wanting email, SMS, and popups in one tool.

Quick Verdict

Overall winner
Loops
Better pricing
Privy
More features
Loops
For beginners
Loops
E-commerce
Loops

Feature Comparison

Feature Loops Privy
๐Ÿ’ฐ Pricing
Free Planโœ“โœ“
Starting Price$49/mo$30/mo
Free Trialโœ“โœ“
โš™๏ธ Features
Email Automationโœ“โœ“
Visual Workflow Builderโœ—โœ—
Landing Pagesโœ—โœ—
Built-in CRMโœ—โœ—
SMS Marketingโœ—โœ“
A/B Testingโœ—โœ—
E-commerce Integrationโœ—โœ“
Transactional Emailโœ“โœ—
Remove Brandingโœ—โœ—
๐Ÿค– AI Features
AI Subject Linesโœ—โœ—
AI Send-Time Optimisationโœ—โœ—
๐Ÿ›Ž Support
Email Supportโœ“โœ“
Live Chatโœ—โœ“
Phone Supportโœ—โœ—
Loops
โ˜…โ˜…โ˜…โ˜…โ˜† 4.7/5
Privy
โ˜…โ˜…โ˜…โ˜…โ˜† 4.6/5
Our verdict

Loops is best for SaaS companies sending product and lifecycle emails.

Try Loops Free โ†’
Our verdict

Privy is best for Shopify stores wanting email, SMS, and popups in one tool.

Try Privy Free โ†’

Which Should You Choose?

Choose Loops ifโ€ฆ

  • You are primarily focused on SaaS companies sending product and lifecycle emails
  • You value transactional email
  • You prefer freemium pricing
Try Loops โ†’

Choose Privy ifโ€ฆ

  • You are primarily focused on Shopify stores wanting email, SMS, and popups in one tool
  • You value popups
  • You prefer freemium pricing
Try Privy โ†’

Frequently Asked Questions

Is Loops better than Privy?

It depends on your use case. Loops wins for SaaS companies sending product and lifecycle emails, while Privy is stronger for Shopify stores wanting email, SMS, and popups in one tool.

Which is cheaper, Loops or Privy?

Privy starts at a lower price point. Pricing scales with subscriber count so total cost depends on your list size.

Can I switch from Privy to Loops?

Yes, switching is possible. Most platforms support CSV import/export. Plan time to recreate automations and templates.