Choosing between Substack and Loops comes down to your specific use case. Substack is built for writers monetising directly from subscribers, while Loops targets SaaS companies sending product and lifecycle emails.
| Feature | Loops | Substack |
|---|---|---|
| 💰 Pricing | ||
| Free Plan | ✓ | ✓ |
| Starting Price | $49/mo | Free |
| Free Trial | ✓ | ✗ |
| ⚙️ Features | ||
| Email Automation | ✓ | ✗ |
| Visual Workflow Builder | ✗ | ✗ |
| Landing Pages | ✗ | ✗ |
| Built-in CRM | ✗ | ✗ |
| SMS Marketing | ✗ | ✗ |
| A/B Testing | ✗ | ✗ |
| E-commerce Integration | ✗ | ✗ |
| Transactional Email | ✓ | ✗ |
| Remove Branding | ✗ | ✗ |
| 🤖 AI Features | ||
| AI Subject Lines | ✗ | ✗ |
| AI Send-Time Optimisation | ✗ | ✗ |
| 🛎 Support | ||
| Email Support | ✓ | ✓ |
| Live Chat | ✗ | ✗ |
| Phone Support | ✗ | ✗ |
It depends on your use case. Substack wins for writers monetising directly from subscribers, while Loops is stronger for SaaS companies sending product and lifecycle emails.
Substack starts at a lower price point. Pricing scales with subscriber count so total cost depends on your list size.
Yes, switching is possible. Most platforms support CSV import/export. Plan time to recreate automations and templates.