Choosing between Substack and Benchmark Email comes down to your specific use case. Substack is built for writers monetising directly from subscribers, while Benchmark Email targets small businesses wanting an easy-to-use email platform.
| Feature | Benchmark Email | Substack |
|---|---|---|
| 💰 Pricing | ||
| Free Plan | ✓ | ✓ |
| Starting Price | $13/mo | Free |
| Free Trial | ✓ | ✗ |
| ⚙️ Features | ||
| Email Automation | ✓ | ✗ |
| Visual Workflow Builder | ✗ | ✗ |
| Landing Pages | ✓ | ✗ |
| Built-in CRM | ✗ | ✗ |
| SMS Marketing | ✗ | ✗ |
| A/B Testing | ✓ | ✗ |
| E-commerce Integration | ✗ | ✗ |
| Transactional Email | ✗ | ✗ |
| Remove Branding | ✗ | ✗ |
| 🤖 AI Features | ||
| AI Subject Lines | ✗ | ✗ |
| AI Send-Time Optimisation | ✗ | ✗ |
| 🛎 Support | ||
| Email Support | ✓ | ✓ |
| Live Chat | ✓ | ✗ |
| Phone Support | ✓ | ✗ |
Benchmark Email is best for small businesses wanting an easy-to-use email platform.
Try Benchmark Email Free →It depends on your use case. Substack wins for writers monetising directly from subscribers, while Benchmark Email is stronger for small businesses wanting an easy-to-use email platform.
Substack starts at a lower price point. Pricing scales with subscriber count so total cost depends on your list size.
Yes, switching is possible. Most platforms support CSV import/export. Plan time to recreate automations and templates.